Privacy Policy

Last updated: 16/10/2026 This website is committed to protecting your privacy and processing your personal data securely and responsibly, in accordance with applicable legislation, including the General Data Protection Regulation (GDPR) and the Personal Data Protection Act.

1. Data Controller

The data controller is: Fidosi Kerchev Email: fkerchev.pianist@gmail.com Website: https://musartclassic.com

2. What Personal Data We Collect

When purchasing from the online store:

First and last name
Email address
Phone number
Billing address
Shipping address (only when ordering physical products, such as CDs)
Invoice details (company name, company registration number, VAT number), if you request an invoice issued to a legal entity
Order information: purchased products, amount, date, payment method, and order status
Account details (username and password), if you create an account on the website
IP address and browser information when placing an order, for fraud prevention purposes

We do not receive or store your bank card details. Payments are processed directly by the payment service provider. When using the website for other purposes:

Name, email address, and phone number (if provided), submitted through the contact form, along with the content of your message
Email address when subscribing to the newsletter

We do not collect sensitive personal data.

3. How We Use Your Data

Your data is used solely for:

Processing and fulfilling orders, including providing download links for digital albums and delivering physical products
Processing payments and issuing invoices
Communicating regarding your order (confirmation, status updates, inquiries, complaints, and returns)
Managing your account on the website (if you have one)
Responding to inquiries
Sending news, concert announcements, and information about new releases (only if you have subscribed)
Preventing fraud and maintaining website security
Improving communication and website functionality
Complying with legal obligations, including accounting and tax requirements

The email address provided during a purchase is used for order-related communications. We will not send you newsletters or promotional messages unless you have separately subscribed to receive them. We do not sell or share your data with third parties for marketing purposes.

4. Legal Basis for Processing

We process your data on the following legal grounds:

Performance of a contract (Article 6(1)(b) of the GDPR): for processing orders, payments, deliveries, account management, and order-related communication
Legal obligation (Article 6(1)(c)): for issuing and retaining accounting documents
Legitimate interest (Article 6(1)(f)): for responding to inquiries and preventing fraud
Your consent (Article 6(1)(a)): for newsletters and analytics and marketing cookies

You may withdraw your consent at any time without affecting the lawfulness of processing carried out before its withdrawal. Providing the personal data required to place an order is a condition for entering into a contract. Without this information, we cannot fulfill your order.

5. Data Storage and Security

We implement appropriate technical and organizational measures to protect your data, including an encrypted connection (SSL/TLS). We retain your data only for as long as necessary to fulfill the purposes described:

Order details, invoices, and accounting documents: for the period required by the Accountancy Act and applicable tax legislation
Website account: until its deletion at your request
Inquiries: until the related communication has been completed
Newsletter: until you unsubscribe or withdraw your consent

6. Data Sharing

We do not share your personal data with third parties except when necessary for:

website hosting;
payment processing (payment service providers);
delivery of physical products (courier and postal services);
email delivery services;
accounting services;
compliance with legal requirements, including providing information to competent government authorities.

We provide each recipient only with the data necessary for the specific service. YouTube (Google Ireland Limited): We embed videos on our website. When you play these videos, YouTube uses cookies and receives your IP address and browser information to provide the video service. Google Analytics (Google Ireland Limited): We use Google Analytics to analyze website traffic only if you have consented to analytics cookies. Some service providers (such as Google and payment service providers) may transfer data outside the European Economic Area, including to the United States. Such transfers are carried out on the basis of the EU-US Data Privacy Framework, Standard Contractual Clauses, or other appropriate safeguards under the GDPR. All service providers are required to maintain the confidentiality and security of your data.

7. Cookies

The website uses cookies to operate the online store, improve user experience, and analyze traffic. Essential Cookies (WooCommerce): These preserve the contents of your shopping cart, maintain your session during checkout, and support account login. They are necessary for the store to function and do not require consent. Analytics Cookies (Google Analytics): These are used to analyze website traffic. They are activated only after you have given your consent. Functional / Marketing Cookies (YouTube): These are used to track views of embedded videos and save your video player preferences. They are activated only if you play a video or consent to functional / marketing cookies. You can change your consent at any time and manage cookies through your browser settings.

8. Your Rights

You have the right to:

Access your personal data
Request correction or deletion of your data (except for data we are legally required to retain)
Restrict or object to the processing of your data
Request data portability
Withdraw your consent
Lodge a complaint with the Commission for Personal Data Protection (CPDP), www.cpdp.bg

To exercise your rights, you can contact us at fkerchev.pianist@gmail.com.

9. External Links

The website may contain links to external websites for which we are not responsible.

10. Changes to This Policy

This policy may be updated. Any changes will be published on this page.